Authorize.net SaaS and Non-SaaS Users activation trigger & export

It was recently brought to my attention that there’s no way to export both SaaS and non-SaaS users from the platform. Having access to this data would make a huge difference in how we manage adoption and activation campaigns.

Here’s why this is important:

Our users’ sub-accounts are created automatically via API from our core software platform. However, activation requires an additional manual step where the user must enter their credit card information to fund their wallet. Currently, about 40% of our users stop midway—they create a sub-account but never complete the setup by activating their wallet.

If we could export a list of these non-SaaS users, we could easily identify and target them through follow-up campaigns to drive full activations.

Additionally, I’d love to see this export functionality extended beyond Stripe to include Authorize.net and NMI accounts. Since many of us operate in industries where Stripe isn’t a viable option, having parity for Authorize.net (priority) and NMI would be extremely valuable.

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Upvoters
Status

Under Review

Board

Feature Request

Date

3 months ago

Author

troyhitt

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