Exclusively available to GoCSM Plus subscribers, You can now take action instantly on your users in User Adoption by adding them to a workflow from your GoCSM automations!

🔹 Whether they Need Intro, Need Help, or are Adopted, you can now:

• 🤝 Introduce features to users who need onboarding

• 🛠 Offer support to users who are struggling

• 💬 Request feedback from your active adopters

📥 Select users, pick a workflow, and GoCSM takes care of the rest, no exporting or manual tagging needed.

This opens up powerful automation opportunities to improve onboarding, retention, and engagement, all from one place.

You’ll find this live inside:
Product Adoption → User Adoption → Select Users → Add To Workflow

Try it now and let automations drive your customer success!

Needs help with User Adoption Add To Workflow?
Book a success session in your GoCSM Success Center or send us an email at help@gocsm.com